
Hayley Clow may be a familiar name to many FSJ readers. She’s been answering the telephones at Coleman Milne’s Westhoughton head office over the last 12 months, filling in for receptionist Donna, who’s been on maternity leave.
When she took up the role, Hayley had every intention of going to university to study forensic science. However, the experience of dealing with funeral directors every day has prompted a change of heart – and of career aspiration. Hayley now wants to join the funeral profession and become a funeral director herself.
“I think people’s perception of funeral directors is generally that they are a morbid group and when I joined Coleman Milne, I had some trepidation about dealing with them,” she said.
“What I found was exactly the opposite. Meeting funeral directors every day and talking to them about their job and how they got into the profession has increased my admiration for the job they perform. They can make such a difference to people who are dealing with bereavement. I love working with people and looking after them; I always want to help and I realise that this is a career I’d love to get into. I believe I would really enjoy the challenge.”
Hayley lives in Bolton and is particularly interested in finding a funeral arranger role in the Greater Manchester area. She herself left a big impression on the team at Coleman Milne. Sales and Marketing Director Geoff Hudson (shown here presenting Hayley with a “thank you” gift for her contribution) is keen to help her get her new career off the ground.
“Hayley has been excellent in her role, even covering customer services for a couple of weeks,” he said. “She fitted in seamlessly, displaying a maturity beyond her years. She would be an asset to any business.”
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New Sales Administrator for Coleman Milne

Tricia McDonnell
Coleman Milne is pleased to announce the appointment of Tricia McDonnell, who is replacing Joanne Heyes, as the Sales Office Administrator. Tricia brings with her a wealth of customer service experience and is a welcome addition to the Sales Office, where she will be responsible for customer invoicing, answering customer queries, registering new vehicles, cherished transfers, accident repairs and the delivery of new vehicles.
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We are proud to present the Mercedes Benz Funeral Vehicles Fleet in a dedicated show for the
Funeral Directors of Ireland.
From Tuesday the 20th to Thursday the 22nd September 2011 our representatives will be exhibiting the Mercedes Benz 212 E-Class Hearse and Limousine and you are invited to join them between 8:30 am until 7:00 pm at:
Dunsilly Hotel,
20 Dunsilly Road
Antrim,
Co. Antrim
BT41 2JH
NI
For further details please contact Mr. John Haggerty – 07860 586850
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Coleman Milne Stand at 2011 NAPFM
Coleman Milne – Emergency Services Division is happy to invite you at this years National Association of Police Fleet Managers Conference and Exhibition on the 6th and 7th of September 2011. Make sure you visit our stand 165 in the Main Hall at the Peterborough Exhibition Centre.

Coleman Milne Stand 165
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Chorley Guardian Newspaper logo
Chorley Guardian’s latest issue features an article about our very own Sales and Marketing Director Geoff Hudson. Follow the link bellow and enjoy the read.
Click here for article.
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